Effective Date: 8/25/2025
Welcome to the website of Geva Theatre Center (“Geva,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, ticket purchases, subscriptions, donations, and related services. By accessing or using our site, you agree to these Terms.
1. Use of Our Website
You may use our website for lawful purposes only.
You agree not to misuse, damage, or attempt unauthorized access to our website or its systems.
Content on this site is provided for informational purposes; Geva reserves the right to update or remove information at any time.
2. Ticket & Subscription Purchases
All ticket and subscription sales are subject to availability.
Prices include applicable fees unless stated otherwise.
Tickets are non-refundable except where required by law or stated in Geva’s published ticketing policies.
Subscribers and ticket buyers must comply with published Ticket Policies (including exchanges, seating, and cancellation rules).
3. Donations
Donations are non-refundable.
Donor records are maintained securely in accordance with our Privacy Policy.
Donations may be tax-deductible; consult your tax advisor for details.
4. Payment Processing
Payments made online are securely processed through third-party providers such as Stripe or Spektrix.
Geva does not store sensitive payment details (such as full credit card numbers or CVV codes).
5. Communications (Email & SMS)
By providing your contact information (such as email or mobile number), you consent to receive transactional messages related to purchases, donations, subscriptions, or account activity.
You may opt out of promotional emails at any time by following the unsubscribe link or contacting the Box Office.
SMS Messaging
If you choose to opt in to SMS notifications, you agree to receive text messages from Geva related to your purchases, reminders, account updates, or other service-related information.
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Message Frequency: Message frequency varies based on your interactions with us.
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Opt-Out: You may opt out of SMS at any time by replying STOP to any message you receive. You will receive a confirmation of your opt-out.
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Help: For assistance, reply HELP or contact the Box Office.
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Rates: Message and data rates may apply depending on your mobile carrier.
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Privacy: Your mobile number will not be shared or sold to third parties for marketing purposes. SMS data is handled in accordance with our Privacy Policy.
Your consent to receive SMS is not a condition of purchase.
6. Intellectual Property
All text, images, logos, and media on this site are the property of Geva or used with permission.
You may not reproduce, distribute, or exploit site content without prior written consent.
7. Limitation of Liability
Geva is not responsible for damages arising from the use of our website, purchase of tickets, or attendance at performances, except where prohibited by law.
To the fullest extent permitted, our liability is limited to the amount you paid for the relevant ticket, subscription, or service.
8. Accessibility & Accommodations
Geva is committed to making performances accessible to all patrons.
Accessibility information is available on our site or by contacting the Box Office.
9. Privacy
Your use of our site and services is also governed by our Privacy Policy.
10. Changes to Terms
We may revise these Terms from time to time. Updates will be posted on this page with a new effective date. Continued use of our website or services constitutes acceptance of the revised Terms.
11. Contact Information
Geva Theatre Center
75 Woodbury Boulevard
Rochester, NY 14607
Phone: (585) 232-4382
Email: boxoffice@gevatheatre.org