Enjoy Live Theatre, Safely

The health and safety of our patrons, staff, and volunteers is our top priority. We thank you for your willingness to join us in this effort by adhering to our COVID-19 safety procedures. Geva is constantly monitoring data and guidance from federal, state and local health officials and will continue to update our protocols accordingly.

Current Safety Procedures, effective 5/10/22

  • All patrons, staff and volunteers must wear masks, except while eating or drinking in the café area only. Disposable masks are available free of charge. Masks with a valve, gaiters, scarves, etc. are not permitted.
  • We ask any patrons, staff or volunteers who are feeling ill to stay home. You may contact the box office to exchange your tickets, free of charge.
  • If you prefer touchless ticketing, we are issuing electronic tickets by email which you may print-at-home or show on your mobile device. (Paper tickets may still be used.)

Geva Theatre Center strongly encourages all patrons, staff and volunteers to get vaccinated. Vaccines are free, safe and effective, and are now available for everyone age 5 and older.

Air Filtration and Other Measures:

We have upgraded all of our HVAC systems with a Merv 13 high filtration system. We also provide hand sanitizer throughout the building and provide masks for anyone who needs them.


On February 10, 2022, Governor Hochul lifted New York’s statewide indoor mask mandate for businesses. Because theatergoers gather together for extended periods of time, ours are a very particular type of business. As such, our masking policies have remained unchanged.

Many of our patrons have expressed a range of feelings and perspectives on this issue. Please be assured that we are continuing to assess. It is inevitable that at some point masking will become optional at Geva, but we don’t yet know when. 

Whenever an adjustment is made to our COVID safety policies, we will provide clear, advance notice before any changes take effect. We are grateful for the grace and understanding our patrons have extended to us and ask that everyone please remain patient as we do our very best to proceed thoughtfully and carefully.

If you have any questions, please contact the Box Office at 585-232-4382.



The long-awaited reopening of our theatre space, marked by our fall 2021 production of Vietgone, was a moment that will not soon be forgotten by our audiences, artists, staff, and volunteers. The return of vibrant, live, locally produced theatre to our center city ushered in a spirit of renewal – and deep gratitude for an art form that embodies unity and collaboration.

We learned that we are ready. Ready to gather with friends. Ready to smile, applaud, and cheer. And ready to take the simple steps necessary to keep theatre alive by keeping one another safe.

With remarkably few exceptions, friendly faces showed up with proof-of-vaccination in hand. Masks were worn consistently and without fanfare.

Thank you to all who joined the Geva community in achieving this milestone!