Age Recommendations

Children younger than age five are not permitted inside the theatre. Minimum age recommendations are also suggested for Geva productions; please inquire at the Box Office to determine whether a production may be appropriate for younger audiences.

Disruptions

In order to provide the finest experience for all of Geva’s patrons, we reserve the right to remove any patron or group of patrons who disturb performers or fellow patrons at any point on Geva’s property. Geva Staff shall give one courtesy warning to anyone causing a disruption. Upon the second such disturbance, the patron or group of patrons shall be escorted from the premises. No refund(s) will be issued.

Electronic Devices

The use of electronic devices including cellular phones, pagers, cameras and recording devices, are strictly prohibited in the theatre.

Late Arrivals

Out of courtesy to the performers and other patrons, anyone arriving after a performance has begun will be seated at the discretion of House Management, possibly not until the first intermission.

Emergency Contact Procedure

If you anticipate the need to be reached during a performance, you may leave your name and seat location with your contact along with instructions to direct such emergency calls to (585) 232-1366. Alternatively, you may leave your cell phone or pager and your seat location with the House Manager.

Emergency Exits

Clearly marked emergency exits are located throughout the theatre. Flashing lights near these fire exits will signal in the event of an emergency evacuation.

Medical Emergencies

Geva Theatre Center is equipped with an HP Heartstream automated external defibrillator for use in the event of a sudden cardiac emergency.

Inclement Weather

Geva Theatre Center maintains a strict policy of not canceling performances due to inclement weather. In the event that travel proves to be impossible at performance time, you may call the Box Office and we will do our best to reseat you at another performance, subject to availability.